AI Clinical Follow-Up · HIPAA Compliant

Your patients go home.
The risk doesn't.

DischargedAgent makes the Day 1, Day 3, and Day 7 clinical call automatically — every patient, every time. Pain check, medications, wound status, escalation in 90 seconds if anything flags. No staff time. No missed follow-ups.

Day 1 Implant Follow-Up · Live Demo
DA
DischargedAgent: Hi, this is a follow-up from your dental practice checking in after yesterday's procedure. On a scale of 0 to 10, how is your pain right now?
PT
Patient: Maybe a 7 or 8? It's been pretty rough since last night.
DA
DischargedAgent: I understand. Are you taking your pain medication as prescribed? Any swelling, unusual taste, or odour at the site?
PT
Patient: Took it twice. And yeah, there's kind of a bad taste.
Flagged: Pain 7+ & possible dry socket — clinical team alerted
Day 1
when most complications
first present
90s
escalation time to
your on-call
0
staff time required
for routine calls
12
clinical verticals
with dedicated pathways
Healthcare Verticals

Built for every
discharge moment

12 clinical verticals, each with its own pathway, escalation logic, and integration points. Every configuration is signed off by your clinical lead before the first call goes live.

Florida Sprint · Active

Dental & Oral Surgery

Day 1 implant, extraction, and graft follow-up. Pain score, bleeding check, dry socket screening, medication adherence. Integrates with Dentrix, Eaglesoft, NexHealth.

SNF · VBP

Skilled Nursing Facilities

Post-discharge Day 1 and Day 3 check-ins. Medication management, fall risk, wound status. Catches the readmissions that cost your VBP score.

HHVBP

Home Health Agencies

Between-visit and post-episode follow-up. Functional status, fall risk, medication adherence, caregiver support. Connects to WellSky, Axxess, Homecare Homebase.

HRRP · HCAHPS

Acute Care Hospitals

Day 1, 3, and 7 calls after discharge. HCAHPS discharge preparation domain improvement. HRRP penalty reduction. Integrates with Epic, Cerner, MEDITECH.

Bundled Payments

Orthopaedic & Joint Replacement

Joint-specific Day 1, 3, 7 pathways. Wound warmth, mobility, medication stops. Day 3 is your highest-value intervention window — we own it.

OAS CAHPS

Ambulatory Surgery Centres

OAS CAHPS discharge preparation domain improvement. Proactive Day 1 call eliminates most reactive callbacks. Connects to ModMed, HST, Nextech.

Bariatric

Bariatric Surgery

Nausea, dehydration, vitamin adherence, dumping syndrome screening. Extended post-op monitoring across the critical 30-day window after sleeve or bypass.

Oncology

Oncology & Infusion

Post-infusion symptom monitoring — nausea, fatigue, fever, neutropenia warning signs. Escalation pathways tuned for oncology's narrow intervention windows.

GLP-1

GLP-1 Weight Loss

Medication adherence, side effect monitoring, injection site concerns. Keeps patients on protocol between clinical visits and reduces early programme drop-off.

Dermatology

Mohs & Dermatology Surgery

Post-Mohs wound check, bleeding, infection indicators. Day 1 call catches the complications that a 2-week appointment would otherwise miss entirely.

Behavioural Health

Addiction Treatment

Post-discharge check-ins for residential and outpatient programmes. Relapse risk screening, medication adherence, support system check. The 72-hour window matters most.

Fertility

Fertility & IVF

Post-retrieval and post-transfer follow-up. Symptom monitoring, medication protocol adherence, OHSS risk screening. High-stakes patients who need to feel supported.

Don't see your specialty? Get in touch — if there's a discharge moment, we can build a pathway for it.

How It Works

Live in under
three weeks

From signed agreement to first patient call. Your clinical lead signs off on the configuration before anything goes live.

1

Your EHR or practice software triggers enrolment

A procedure completion, discharge event, or appointment record fires an automatic notification to DischargedAgent. No staff action required.

Epic · Cerner · PointClickCare · Dentrix · NexHealth · WellSky
2

The AI makes the clinical call at the right time

Day 1 the morning after. Day 3 at the peak complication window. Day 7 for trajectory confirmation. Structured questions, your clinical protocol, your thresholds.

Calls delivered 7am – 8pm patient local time
3

Escalations reach your team in 90 seconds

Anything above threshold triggers an immediate alert to your designated on-call — before it becomes an ER visit, a readmission, or a negative review.

SMS · email · on-call routing · audit log
Compliance & Architecture

Isolated infrastructure.
No shared databases.

Every client gets their own completely separate environment. Your patient data lives in dedicated storage that belongs only to your organisation — never pooled or co-mingled with any other client's data.

BAA provided before any data flows. Canadian clients covered under PIPEDA, PHIPA, and Quebec Law 25 including 72-hour CAI breach notification requirements.

🔒

HIPAA Compliant

BAA provided before any data flows. Your data is held in a dedicated environment — never shared with another client's records.

🍁

Canadian Privacy

PIPEDA, PHIPA, and Quebec Law 25 (including EFVP and 72-hr CAI breach notification).

📋

Audit Log

Every call logged with date, time, clinical responses, and escalation actions. Immutable. Exportable.

⚙️

Clinical Sign-Off

Your clinical lead reviews and approves every configuration before the first call goes live.

Pricing

Simple, predictable
monthly plans

No per-call surprise billing. No long-term lock-in. Start with Bronze and scale as your volume grows.

Bronze
$297/mo
$500 setup · 150 calls · 450 minutes
  • Day 1, 3 & 7 call pathways
  • Clinical escalation routing
  • Audit log & call recordings
  • BAA included
  • EHR integration support
  • $0.95/min overage
Silver
$797/mo
$1,500 setup · 600 calls · 1,800 minutes
  • Everything in Bronze
  • Priority escalation routing
  • Custom greeting per vertical
  • Caregiver call routing
  • Dedicated onboarding
  • $0.80/min overage
Gold
$1,997/mo
$3,500 setup · 2,500 calls · 7,500 minutes
  • Everything in Silver
  • Multi-location support
  • Custom pathway library
  • Partner dashboard access
  • SLA-backed uptime
  • $0.65/min overage
Custom
Let's talk
Tailored to your volume,
verticals, and structure
  • Unlimited call volume
  • Multiple facilities or locations
  • Software partner & reseller licensing
  • White-label branding options
  • Custom clinical pathway development
  • Dedicated account management
Get in touch →

Hear the actual call your patient would receive

No slide deck. No product tour. Call the demo line and listen to the Day 1 clinical check-in for your patient population — 3 minutes, and you'll know immediately whether it fits.

(888) 708-8015
Demo line · Available 9am–6pm ET · No appointment needed

Book a 15-minute walkthrough

HIPAA-compliant enquiry. No spam.

Or reach us at hello@dischargedagent.com